Privacy Policy

Last Updated: July 12, 2025

1. Introduction

At LKB Foods ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or order food through our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Contact information (name, email address, phone number, delivery address)
• Account information (username, password)
• Payment information (credit card details, transaction history)
• Hostel and room information for delivery purposes
• Preferences and dietary requirements
• Communications with our customer service team

2.2 Technical Information

• Device information (IP address, browser type, device type)
• Usage data (pages visited, time spent on pages, links clicked)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and delivering your food orders
• Managing your account and providing customer support
• Sending order confirmations, updates, and receipts
• Personalizing your experience and recommendations
• Improving our services, website, and mobile application
• Processing payments and preventing fraud
• Marketing and promotional communications (with your consent)
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Delivery personnel to fulfill your orders
• Payment processors to complete transactions
• Service providers who perform services on our behalf
• Marketing partners (with your consent)
• Law enforcement or regulatory authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Correct inaccuracies in your personal information
• Delete your personal information
• Restrict or object to our use of your personal information
• Withdraw consent (where processing is based on consent)
• Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our services.

8. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: